Responsible Gaming

    Gambling Should Be Entertainment

    At Calo Festival, we believe gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Betting should be enjoyable and controlled, with money you can afford to lose.

    Set a budget, stick to it, and never gamble more than you can comfortably afford.

    Age Verification

    All betting sites in the UK require users to be 18 years of age or over. If you are under 18, you should not use any betting services. Gambling is not suitable for young people and can cause serious harm.

    We are committed to verifying the age of all users before allowing access to betting services.

    Warning Signs of Problem Gambling

    If you recognise any of these signs in your own behaviour, please seek help immediately:

    • Chasing losses: Gambling more to recover money you've lost
    • Hiding your gambling: Concealing the amount of time or money spent gambling from friends and family
    • Neglecting responsibilities: Gambling affecting work, school, or family commitments
    • Increasing stakes: Needing to bet more money to achieve the same excitement
    • Failed attempts to stop: Repeatedly trying and failing to cut back or stop gambling
    • Borrowing money to gamble: Using loans, credit cards, or borrowed funds for betting
    • Mood changes: Gambling to escape stress, anxiety, depression, or other emotional problems
    • Lying about gambling: Being dishonest with loved ones about your gambling habits
    • Financial strain: Experiencing money problems as a result of gambling
    • Jeopardising relationships: Gambling causing conflict with family or friends

    Self-Help Tools & Controls

    All responsible betting sites offer tools to help you stay in control:

    • Deposit Limits: Set a maximum amount you can deposit within a day, week, or month
    • Loss Limits: Set a limit on how much you're willing to lose
    • Betting Limits: Control the maximum stake per bet
    • Reality Checks: Receive reminders about how long you've been gambling and how much you've spent
    • Time Limits: Set time restrictions on your account
    • Self-Exclusion: Temporarily or permanently close your account if you need to step back
    • Account Closure: Permanently close your account if you wish to stop gambling entirely

    Make use of these tools proactively to maintain control over your gambling.

    Get Help & Support

    If you or someone you know is struggling with gambling, support is available. Please reach out to one of these organisations:

    🇬🇧 United Kingdom

    GamCare – Free, confidential support and counselling

    • Website: www.gamcare.org.uk
    • Helpline: 0808 8020 133 (free & confidential)
    • Online chat available 8am–midnight, daily

    GamStop – National self-exclusion scheme

    • Website: www.gamstop.co.uk
    • Self-exclude from all UK online gambling companies at once

    National Problem Gambling Clinic – NHS specialist treatment

    🇦🇺 Australia

    Gambling Help Online – Free counselling and support

    🇨🇦 Canada

    Responsible Gambling Council – Prevention, education & treatment

    🇺🇸 United States

    National Council on Problem Gambling – 24/7 helpline

    🇩🇪 Germany

    Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal health education centre

    • Website: www.bzga.de
    • Helpline: 0800 137 27 00 (free in Germany)

    Take Action Now

    If you think you may have a problem with gambling, please seek help immediately. There is no shame in reaching out – support is confidential, free, and available 24/7 in many cases.

    Your health and wellbeing are more important than any bet. Speak to someone today.

    For more information on responsible gambling practices in the UK, visit the